Refund policy

Return and Exchange Policy – Hussnain Store

At Hussnain Store, we aim to ensure that you’re always happy with your purchase. However, in the rare case that you're not 100% satisfied, we offer a simple and customer-friendly return and exchange policy.

Eligibility for Refund or Exchange

If you are not completely satisfied with your order, you may request a refund or exchange within 3 days of receiving your purchase.

Refund Policy

  • Refunds are only available within 3 days of order delivery.

  • The amount will be refunded to your original payment method (excluding shipping charges).

  • Items must be unused, unwashed, and in original condition with tags and packaging intact.

  • Video recording of the parcel at the time of opening is mandatory for claim verification.

Exchange Policy

  • You can exchange your item for a different size or design within 3 days of receiving your order.

  • To initiate an exchange, please email us at Hussnainstore6670@gmail.com with your Order ID and reason.

  • Exchange requests are subject to availability of stock.

How to Return or Exchange

  1. Email us at Hussnainstore6670@gmail.com with your Order ID and reason.

  2. Once approved, courier the item back to our provided address.

  3. After inspection, your refund or exchange will be processed accordingly.

Shipping Costs

Shipping charges are non-refundable, unless:

  • The product was damaged or defective at delivery, or

  • You received the wrong item

In all other cases, the customer is responsible for return shipping costs.

Non-Exchangeable / Non-Refundable Items

  • Sale or discounted items cannot be returned or exchanged.

  • Used, washed, damaged, or altered items will not be accepted.

Order Cancellation

Orders can be cancelled within 24 hours of placement by contacting us via email.

Important Notes

  • Returns or exchanges are not applicable on international orders.

  • Seasonal products can only be exchanged within the same season.

  • Inter-brand exchanges are not allowed.

Contact Us


📞 Phone: +92 3270028606
🏢 Address: Opposite Ali Hajvari Centre, Near Sitara Lal Plaza, Faisalabad, Pakistan